Privacy Policy

CONECTOHUB BİLİŞİM YAZILIM TİCARET EĞİTİM DANIŞMANLIK VE ARGE A.Ş

DISCLOSURE STATEMENT

ConectoHub Bilişim Yazılım Ticaret Eğitim Danışmanlık ve Arge A.Ş. (“Company”), pays utmost attention to the protection and security of your personal data. In this context, we would like to provide you with clear information in the most transparent manner about the way your personal data is collected, the purposes of processing, the legal grounds for processing and your rights under Law on the Protection of Personal Data No. 6698 (the “Law”), which has been issued to protect the fundamental rights and freedoms of individuals, particularly their privacy, and to protect personal data.

OBJECTIVE IN PROCESSING PERSONAL DATA AND LEGAL GROUNDS

Your personal data will be processed in accordance with the objectives specified in the following table, in accordance with the legal grounds specified in Article 5 of the Law.

PERSONAL DATA

OBJECTIVE

LEGAL GROUNDS

       Identity Information

       Contact Information

       Financial Information

       Customer Transaction Information

       Creating a user account

       Conduct of Goods/Services Sales Processes

       Requests/Tracking of Complaints 

       Conducting customer relationship management processes

       Performance of After Sales Support Services for Goods/Services

       Conduct of communication activities,

The necessity of processing the personal data of the parties to the contract exists, provided that it is directly related to the establishment or execution of a contract.

       Identity Information

       Contact Information

       Transaction Security Information

       Providing Information to Authorized Persons, Institutions and Organizations

       Conduct of Contract Processes

       Performance of Information Security processes,

       Performance of Activities in Compliance with the Legislation

       Tracking and Conduct of Legal Affairs

The existence of an obligation for the data controller to perform its legal liability.

       Identity Information

       Contact Information

       Customer Transaction Information

       Performance of Advertising/Campaign/Promotion/Survey/Reporting Processes

       Performance of Product/Service Marketing Processes

Only upon explicit consent

 

METHOD OF COLLECTING PERSONAL DATA

Even though your personal data may vary depending on the service, product or commercial activity provided by our Company, it may be collected verbally, written or electronically from you through automated or non-automated methods, offices, branches, dealers, call center, website, social media channels and mobile applications.

PERSONAL DATA RETENTION PERIOD

Our Company will retain your personal data for the period of time stipulated by the processing objectives stated above. In addition to this, in the case any dispute arises, the Company will be able to store your personal data, limited to the purpose of realizing the necessary defenses within the scope of the dispute and for the duration of the prescription periods determined in accordance with the relevant legislation.

THIRD PARTIES TO WHICH PERSONAL DATA IS TRANSFERRED AND THE PURPOSE OF SUCH TRANSFER

Your personal data may be transferred to domestic and/or abroad marketing, data analysis and user experience tools in accordance with Articles 8 and 9 of the Law, within the scope of the purposes set out in the article one of this Disclosure Statement on the Processing of Personal Data;

        Personal Data may be used to contact the User or improve the User’s experience on ConectoHub (such as maintenance and support for the services, development of existing services, creation of new services, and provision of personalized services), whereas such data will be able to be transferred to marketing, data analytics and user experience tools (Mailchimp, Hubspot, Google analytics, Helpscout, Usersnap, Hotjar) and analytics tools (countly) available abroad for the purpose of creating databases, maintaining memberships, and performing the activities necessary to provide ConectoHub’s services to the User.

        ConectoHub may store, process, and transmit personal data to partners in the time it takes to achieve the purposes for use in its statistical evaluations, performance evaluations, marketing campaigns and fundraisers and of its business partners and for use in the annual reports and similar reports by anonymizing usage and transaction information of users on ConectoHub.   

ConectoHub may also share the User information with third parties if the following conditions exist:

        The relevant disclosure is necessary for performing the obligations under the User Agreement,

        Information is requested about the users for the purpose of conducting a research or investigation carried out by a competent administrative and judicial institution in accordance with the relevant legislation,

        It is necessary to provide information to protect the rights or security of the Users.

 

MEASURES AND COMMITMENTS REGARDING DATA SECURITY

 Our Company undertakes to take the required technical and administrative measures and to have the necessary inspections performed

        to prevent illegal processing of personal data,

        to prevent illegal access to personal data and

        to provide the appropriate security level to ensure the protection of personal data.

 

Our Company shall not disclose your personal data obtained to anyone in contradiction to  this Disclosure Statement on the Processing of Personal Data and the provisions of the applicable legislation and shall not use them for any purposes other than for processing.

In the case links are given to other applications on our website, our Company will not assume any responsibility regarding the privacy policies and contents of such applications.

YOUR RIGHTS REGARDING THE PROTECTION OF PERSONAL DATA

As per article 11 of the Law, you shall be entitled with the following regardnig your Personal Data:

        To learn whether personal data has been processed or not,

        To request information regarding your personal data if they are processed,

        To learn the intention of processing personal data and whether it is used appropriately in accordance with such purpose,

        To have information about the third parties to whom your personal data has been transferred either in Turkey or abroad,

        To request the correction of personal data if it is incomplete or improperly processed and to request that the process carried out in this context be notified to third parties to whom personal data is transferred,

        To request that personal data be deleted or destroyed even if it has been processed in accordance with the provisions of the Law and other relevant laws and in the case that the reasons for such processing are not present any more to request that the process carried out in this context be notified to third parties,

        To object to the occurrence of a result against the person itself by means of analyzing the processed data exclusively through automated systems,

        To demand that damages be eliminated in the event of a corruption due to the processing of personal data contrary to the law.

 

As the Data Owner, you may submit your requests regarding these rights in written form to the address Başıbüyük Mah. Süreyyapaşa Başıbüyük Yolu Sok. No:4/1/4 Maltepe/İstanbul, by sending an e-mail to the registered electronic mail address [email protected], an e-mail to the address [email protected] by secure electronic signature, mobile signature or by another e-mail address notified by your side to our Company and existing in our Company database. Your request will be handled, evaluated and finalized in 30 (thirty) days accordingly. In the requests submitted by your side as the Data Owner, it is imperative that your name, surname, your signature – if the application is in written form -, your Turkish Republic identity number or your nationality, passport number or identity number – if you are of foreign origin-, your place of residence or work address for notification, your e-mail address for notification, telephone and fax numbers, if any are present together with the reference of your request. If a request is to be responded in written form, no fee shall be charged for up to ten pages. Our Company reserves the right to charge a fee in accordance with the fee rates stipulated by the legislation for the responses above ten pages. If a response to an application is given in a recording medium such as a CD or flash memory, our Company may charge a fee equal to the cost of such recording medium from your side.

AMENDMENTS TO THE DISCLOSURE STATEMENT

Our Company may amend the provisions in this Statement at any time by means of publishing such amendments. The provisions amended by our Company shall become effective on the date of their publication